• Duration: The course is conducted over two 8.5-hour days, with a lunch break each day.
• Exam: At the end of the second day, students will take a 2.5-hour exam. It is open note and open book.
• Passing Criteria: To pass, students must score 74% or higher, which requires answering at least 37 out of 50 questions correctly.

1. Enrollment and Payment

Your enrollment in the course is only reserved once payment is received. Registrations will be finalized upon receipt of payment.

2. Payment

Course registration can be purchased directly from the website using the payment methods listed below. If an invoice is required, please complete the registration form here. You will receive an invoice after submitting your registration.

3. Class Materials

The textbook and welcome packet will be shipped to the provided address approximately two weeks before the scheduled class. Attendees are advised to complete the study guide and practice math problems before attending to ensure success.

4. Cancellation Policy

If you need to cancel your enrollment, you must do so at least 5 business days prior to the course start date. A refund will be issued, minus $130 for the cost of class materials.

5. Transfer to a Different Date

You may transfer your enrollment to a different course date, provided there are available spots and you give more than 5 business days' notice.

6. Missed Classes / No Show Policy

Attendance is mandatory for all sessions. No accommodations will be made for missed classes or no-shows. You are responsible for attending the course on both days as scheduled.

7. Identification Requirement

All students must present a valid government-issued ID (passport, driver’s license, or state ID card) on the test day for verification.

8. Enrollment Transfer

You may transfer your enrollment to another student if you provide more than 5 business days' notice.

9. Payment Inquiries

For questions about payment or to discuss additional payment options, please contact us at admin@sptechpools.com.

10. Exam Format

The exam is open book and open notes, with a generous 2.5-hour time limit. It will take place in the afternoon on the second day of class. The test consists of 50 questions, and a passing score is 37 out of 50. Students who do not pass may attend a retake exam for a fee of $75.

11. Certification

Students who achieve a passing grade of 74% or higher will receive their Certified Pool Operator (CPO) certificates from the PHTA, valid for five years.

Q1: How long is the CPO certification valid?

A1: The CPO certification is valid for five years. After that, a recertification course is required.

Q2: Is the course available online or in-person?

A2: We offer both online and in-person training options to provide flexibility for different schedules.

Q3: What materials do I need for the course?

A3: All required materials, including the textbook and welcome packet, are provided approximately two weeks before the class.

Q4: What happens if I miss a class?

A4: Attendance is mandatory, and no accommodations are made for missed classes. You are responsible for attending both scheduled days.

Q5: Can I transfer my enrollment to someone else?

A5: Yes, enrollment can be transferred to another person if more than 5 business days' notice is given.